Revista Meta: Avaliação

This study aimed to evaluate the impacts of implementing the Daily Huddle in emergency services from the perspective of knowledge and information management. This is a qualitative study with a descriptive and exploratory approach, in which a content analysis. Based on the findings, it was possible to list a set of empirical impacts on the 24-hour UPA routine. The Daily Huddle had a positive impact on communication between health professionals, on the evaluation and sharing of information, knowledge, and agility in problem-solving. This study showed that daily meetings improved communication, sharing of information and knowledge, and problem-solving and helped in the assessment of operational problems present in the routine of professionals at the analysed health units.

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HUJALA, T.; LAIHONEN, H. Effects of knowledge management on the management of health and social care: a systematic literature review. Journal of Knowledge Management, [S. l.], v. 25, n. 11, p. 203–221, 2021. DOI: https://doi.org/10.1108/JKM-11-2020-0813. Available in: https://www.emerald.com/insight/content/doi/10.1108/jkm-11-2020-0813/full/html. Access in: 20 mar. 2024.

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